Leading internet security software vendor AVG has issued a warning following a new spear phishing email compaign by cyber-criminals pretending to be from the Australian Tax Office offering quick refunds.
According to AVG, nearly 20% (or 2.4 million) Australian tax payers use the eTax software to submit their tax returns each year, providing a new target for internet savvy criminals.
The ATO does indeed send out emails and SMS text messages for it’s service alerts, but they would never request confirmation, update or disclosure of sensitive personal details. Users should treat any links in emails from the ATO as suspicious and always check the URL when opening these links.
According to AVG security export Lloyd Borrett:
“Today, electronic communication is the norm, but it’s important not to let your guard down. In upcoming months, when the prospect of tax refunds is on everyone’s mind, be alert to e-mails and phone calls about money owed to you by the ATO or the need to recalculate your tax.”
“Think about all the information included in your tax return – your tax file number, details of investments, retirement accounts, employment, property you own, even your children’s childcare. In the hands of cyber criminals, your identity and more could be at risk.”
AVG has offered the following advice for individuals filing their own tax returns:
- Always open your E-tax filing directly from the ATO’s site www.ato.gov.au, never click through from an e-mail invitation.
- Always use a secure and trusted Wi-Fi or Ethernet connection – While you could file your taxes using your smartphone or laptop from the neighbourhood coffee shop or the airport, simply don’t. File from home or the office where you have a firewall in place and Internet security installed.
- Update your computer’s anti-virus software – New online threats are discovered every day. The first line of defence against these attacks is an up-to-date anti-virus program on your computer or smartphone. Before you start compiling your documentation, run an update on your PC and phone’s security software to ensure you’re fully protected, or download free protection from trusted sites such as www.freeantivirussoftware.com.au
- E-mail over fax – If you’re compiling information with your tax agent or family members from multiple locations, think twice before faxing sensitive materials. E-mail is far more secure, especially if sent and received via a secure Wi-Fi or Ethernet connection and a computer with up-to-date antivirus software. Also ensure you delete those files from your e-mail server once you’ve filed your return.
- If you receive suspect communication from “the ATO”, do not click on any links in an e-mail or answer phone questions. You can report unsolicited e-mails claiming to be from the Australian Tax Office by forwarding the entire email to ReportEmailFraud@ato.gov.au. Keep an eye on the ATO’s security page and the Government’s Stay Smart Online Alert Service for the latest tax related scams.